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Privacy Policy

Last Updated: October 1, 2025

At Owldoo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email and calendar assistant service.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Optional profile details, preferences, and settings
  • Email Access: With your permission, we access your email account to provide our services
  • Calendar Access: With your permission, we access your calendar to manage scheduling

1.2 Automatically Collected Information

  • Usage Data: Information about how you interact with our service
  • Device Information: Browser type, operating system, IP address
  • Log Data: Server logs, timestamps, and error reports

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI assistant services
  • Process and manage your emails and calendar events
  • Draft email responses and schedule meetings based on your instructions
  • Personalize your experience and remember your preferences
  • Communicate with you about service updates, security alerts, and support
  • Analyze usage patterns to improve our AI models and features
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit using TLS/SSL and at rest using AES-256
  • Access Controls: Strict access controls limit who can access your data
  • Secure Infrastructure: We use secure, SOC 2 compliant cloud infrastructure
  • Regular Audits: We conduct regular security audits and penetration testing

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. AI Processing and Email Content

Our AI models process your email and calendar data to provide intelligent assistance:

  • Email content is processed in real-time to understand context and intent
  • We use this data to train and improve our AI models, but only in aggregated, anonymized form
  • Your specific email content is never used to train models in a way that could expose your private information
  • We do not sell your email data or use it for advertising purposes

5. Third-Party Services

We integrate with third-party services to provide our functionality:

  • Email Providers: Gmail, Outlook, and other email services (via OAuth)
  • Calendar Services: Google Calendar, Outlook Calendar
  • Cloud Infrastructure: Amazon Web Services (AWS) or similar providers
  • Analytics: Usage analytics to improve our service

These third parties have their own privacy policies. We recommend reviewing them.

6. Data Retention

We retain your data only as long as necessary:

  • Active account data is retained while your account is active
  • Deleted data is removed within 30 days unless required for legal compliance
  • Aggregated, anonymized data may be retained indefinitely for analytics
  • You can request deletion of your data at any time

7. Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-Out: Opt out of marketing communications
  • Revoke Access: Disconnect email and calendar integrations at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and remember your preferences
  • Analyze how you use our service
  • Improve performance and user experience

You can control cookies through your browser settings.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@owldoo.com
  • Support: support@owldoo.com

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